Frequently Asked Questions
What is the itinerary, and what's included?
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The tour lasts 4 hours: It starts at one of the Cancun marinas and sails to Isla Mujeres. There's one optional stop to snorkel at one of the best spots in the Caribbean Sea.
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At Isla Mujeres, we have two options: Stay at the harbor in Playa Norte or Punta Sur or Get off the boat to explore the island on foot or eat at one of the restaurants
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Return to Cancun
Included:
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24 bottles of water, 24 soft drinks, 24 beers , ice, life vests, snorkel equipment
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Captain and sailor
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Gas
Not included: Doc tax.
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Can I book a longer or shorter trip ?
We offer 2hr. Sunset Trips which depart in the afternoon and give you a chance to experience the amazing sunset in the ocean. We also offer 6 and 8 hour long trips. Please contact us via phone, text, or email to find out more or request a quote.
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How far in advance should I book?
You can reserve up to one day in advance; however, the sooner you reserve, the better chances you have of booking the yacht of your choice.
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How can I book a yacht?
Browse the gallery to find the yacht that suits your preferences and budget, and contact us via phone, text, or email. We'll need to know the reservation's day and number of guests to book your trip.
We require a 30% deposit to complete the reservation.
If you need help finding what you're looking for in the gallery, call or text, and we'd be glad to help you find the right yacht.
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What if I want to cancel?
For a full refund of your deposit, let us know by email or phone one month in advance. Otherwise, a 10% cancellation fee will be applied.
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What happens if there is bad weather on the day of my departure?
There are no additional charges to reschedule as long as you let us know at least two weeks in advance. Otherwise, you will incur a 10% penalty. Also, please be advised that changes are subject to availability.
You can reschedule or cancel for a full refund if the ports are closed.
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What happens if I want to change the date of my trip?
There are no additional charges as long as you let us know at least two weeks in advance. Otherwise, you will incur a 10% penalty. Also, please be advised that changes are subject to availability.
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What happens if I want to choose a different yacht?
There are no additional charges as long as you let us know at least two weeks in advance. Otherwise, you will incur a 10% penalty.
Also, please be advised that changes are subject to availability.
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Can I bring additional guests?
Additional guests can be included in your trip for an additional fee. If you exceed the yacht's capacity, you would need to choose a different ship. Also, please be advised that changes are subject to availability.
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What should I bring on my trip?
You can bring whatever you'd like. We suggest bringing your favorite snacks and drinks. You can also request catering services. Also, bring sunscreen, towels, and floats.
Before departure, you must pay the trip in full and the dock tax in cash.
Tips to the crew are always appreciated.
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What is the dock tax, and why do we need to pay for it?
The dock tax is a federal fee for each person departing on a vessel from the marina. The proceeds go towards the upkeep of the piers infrastructure, marinas, and public areas on the beaches of Cancun.
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Are pets allowed on the yacht?
Pets are allowed. A deposit is required against potential damage and it will be returned to you at the end of your trip
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